Delivering ISO Solutions
Delivering ISO SolutionsDelivering ISO SolutionsDelivering ISO SolutionsWorldwide Consulting, Implemention, Auditing, and Training to
International Standards (ISO) Requirements
Delivering ISO Solutions
Delivering ISO SolutionsDelivering ISO SolutionsDelivering ISO SolutionsWorldwide Consulting, Implemention, Auditing, and Training to
International Standards (ISO) Requirements
Reliable Management System Consulting, Auditing & Training
Tillman Quality Management LLC is a professional consulting firm specializing in ISO management systems. The organization has successfully led companies, worldwide, to ISO (International Organization for Standardization) certification.
About Tillman Quality Management LLC
Fern Tillman, Director, Global Operations, is a professional consultant, certified auditor, and trainer. She has decades of experience in manufacturing, service management, and service delivery. She has performed value-added assessments for many of the most recognizable IT and telecommunication companies in North America and has unparalleled customer satisfaction scores.
Fern has managed a successful consulting company, provided training, and implemented solutions for information security and quality management systems. Her experience includes 18 years conducting Cisco proprietary channel partner audits, which include requirements from ISO 9001, ITIL, ISO 20000, ISO 27001, and ISO 22301.
Fern is an expert in ISO 27001 and ISO 9001, holding accredited certification as a lead implementer, senior lead auditor, and trainer.
As the world moves to the cloud, Fern has honed her skills in this area as well, becoming a trusted auditor for some of the largest Cloud Providers in the world.
Tillman Quality Management LLC
What our clients say!
“Fern, Thank you. I’ve been through dozens of audits and have no reservations noting you were a top tier auditor. As a side note, that you took the time to offer opportunities for improvement (OFI) during the audit was an unexpected boon, and greatly appreciated. Naturally, those OFI are already internal action items.” [1st Party Audit Services]
"The surveys that came back following the exam all showed strongly agree or agree on everything related to the instructor as well as everything else. People gave feedback that they enjoyed the environment and that they felt prepared for the exam. You received a compliment from an anonymous student indicating they would specifically recommend you as an instructor.” [Accredited Training: ISO 27001 Lead Auditor]
"The exam went very well and I felt very prepared so thank you for all your efforts. Additionally, I took it on Monday and have already received my results of a “Pass”. I would say the topics/stars we hit were very helpful, especially the Table of Contents! " [Accredited Training: ISO 27001 Lead Auditor]
“Thanks again, Fern! I learned so much throughout the whole process that we can use going forward.” [2nd Party Audit Services]
Class: "Everyone in your class passed the exam! Congratulations!” [Accredited Training: ISO 27001 Lead Implementor]
"It was a good audit. It didn't feel like an audit. It felt like a business discussion." [2nd Party Audit Services]
"I have 3 words for Fern...
A...
Maze...
Zing!
AMAZING!
Clear, concise, organized, patient, informative, and on and on.
She is THE BEST! Thank you so much for assigning Fern to our audit! " [1st Party Audit]
"I'm not sure if anyone's given you any updates. I'm just on my way home and thought I need to tell Fern. We passed the audit. He said that's one of the highest scores he's seen. So, we're mega happy and want to thank you ever so much for all of your help. This is great, great news. I just thought I would let you know in case somebody hasn't." [Consulting Services]
"Audit went well with 0 nonconformities. You did an awesome job to help us fix our system in under a month. I (together with our external auditor) were impressed with your detailed audit report. Your report made it as a strength! We enjoyed working with you. You make things easy. Thanks for your help." [Consulting & Auditing Services]
"As for my feedback regarding the online training, it was amazing! I was worried in the beginning that I’ll be bored throughout the day given that it’s online for four days however, the training was very interactive. Fern did a great job explaining the concepts and allowing each participant to contribute to the discussions and activities/exercises. We had just the right amount of breaks in between including lunch breaks.
As for the meeting platform, it was working well from our end with no or little connection issues. Having everyone turn their cameras on was very helpful too.
In a nutshell, I would highly recommend the live online training to the upcoming events." [Accredited Training: ISO 27001 Lead Auditor]
"The net results are, there were NO critical items found and the auditor is making the recommendation to advance us to Stage 2!!! 😊 Many thanks to Fern for your knowledge, expertise and professionalism. Congrats on this important first step! " [Consulting]